Our Returns Policy

UK: You have 30 days from the purchase date to be qualified for a full refund, provided the item is in its original condition.

£3.99 fee will be deducted from your refund for returns within the UK. Return labels are not issued for returns from outside the UK.

EU: You can return your order within 14 days for any reason. Items must be in original condition, unworn, with tags, and in original packaging. Include receipt or proof of purchase.

FEES

  • UK: £3.99
  • EU: £15
  • USA: £25
Step 1

Request a Return

Contact us at support@malathe.com within 30 days of receiving your item. Include your order number and reason for return.

Step 2

Prepare Your Item

Ensure the item is in its original condition, unworn, with tags, and in its original packaging. Pack it securely for return.

Step 3

Ship it back

Follow the instructions provided by our support team to send your package.

If you're in the UK, use the pre-paid return label we provide.